2018 Roundup

Another year has come and gone here at CharityCAN! Longtime CharityCAN users may know that this year was a year of big changes here at our parent company of Third Sector Publishing. At the end of 2017, our founder (and my father) Anderson retired, and I moved from my role of VP Software to full-fledged CEO. With the Canadian Donor’s Guide, the annual reference book for Canadian donors that we used to publish, in the very capable hands of Alison Stoneman, we set about to put all our energy into CharityCAN and move ahead into 2018 as a fully focused software company.

Here we are, almost a year later, and thanks to our awesome team and our amazing users, we’ve been able to keep moving forward and make some great improvements to our prospect research and relationship mapping software, with more on the way.

As the New Year approaches, you’ll probably be seeing a lot of lists (TV Shows? Podcasts?), and we thought we could contribute by listing some of the key new features that have appeared on CharityCAN over the past year.

Personalized Prospect Profiles

We’ve worked hard to make sure you can tie any piece of data from anywhere in CharityCAN into a profile for an individual. Quickly see board positions, donations, relationships, social media information and more with one quick profile view, and create your own profiles that our algorithm missed out on.

New Relationship Mapping Features

We launched a new relationship graph engine that allowed us to introduce a new relationship map of an individual’s connections to organizations as well as people. It also gives users the ability to filter any of our relationship maps or relationship path searches so you can customize each search by relationship type, recency and strength.

We’ve also started using this graph engine to surface prospects your organization is connected to. When you set a default organization in either our Relationship Paths search or My Prospect Profiles page, we can suggest prospects for you based on their connections to your board.

New Data Sets

We added two new data sets in 2018: first, comprehensive compensation information thanks to Thomson Reuters for directors and named executive officers of public companies in North America. Secondly, we added FullContact social media data, appending social insights to corporate, charity and individual profiles where available.

New Visualizations

One of our newest features, we’ve started working on adding some new visualizations to our profiles, starting with donation records on charity and individual giving history. We’re going to continue to look at new and interesting ways to link and present the data in CharityCAN.

What’s Next

We have a few ideas about what we’ll be working on in 2019, but our best source of ideas come from you, our users (and potential users!). If you have something you’d like to see in CharityCAN, please get in touch and let us know! We’ve got some of the best customers a company could ask for, and we always love connecting with you.

Thanks again to everyone we’ve met along the way this past year. We look forward to meeting new people and forging new relationships in the new year!

New Profile Relationship Editing and Relationship Graph Engine

Today we’re announcing that we’ve supercharged the engine that powers our relationship mapping features. A lot of those changes have happened under the hood here at CharityCAN, and aren’t immediately apparent. While you can’t see some of the differences to the platform yet, we’re also announcing the first of the new features that this new engine enables: the ability to modify a saved profile’s relationship map by adding or removing charity and corporate board positions.

On saved profiles that currently have charity boards listed, you can add and remove board positions by hovering over the position you’re interested in:On saved profiles without current board positions, you can now add different profile sections – corporate and charity board positions, as well as a FullContact social media summary:Since our relationship maps are built on these charity and corporate board connections, as you add and remove board positions, you’ll see the saved profile’s relationship map update in real time.

The best part about this new relationship graph engine is all the new possibilities that it opens up. We’ve got a few more features that use the new engine in the pipeline that we’re excited to share with you soon! If you have an idea about how you’d like to use our relationship map data, please let us know!

Organization Integrated Search

This post is on the second of two new features we’re announcing today in CharityCAN. Our first post was all about our new FullContact Data Enrichment that we’ve added to prospect and company profile pages. This post focuses on another exciting new feature: Organization Integrated Search.

While we were adding the great new FullContact data to our corporate profile pages, we realized we had a problem: there was no good way to quickly find these company profiles to view the data! They were buried deep within the Corporate Canada search results.

To solve the problem, we added a new section to our Integrated Search tool which performs the same kind of Integrated Search you’re used to for individual prospects but for organizational prospects instead. With one search you can see donation records, charity and corporate profiles, and ZoomInfo company search results, all in one place!

Just like our Prospect Integrated Search, from each of the results lists above you can export records or dive deeper into an advanced search of any data set.

You can find this new search tool by clicking on Integrated Search and then the Organization Search tab. Give it a try and let us know what you think!

FullContact Data Enrichment

Today we’re announcing the first of a couple of new additions to CharityCAN: FullContact Data Enrichment!

FullContact is a service that, in their words, “transform[s] partial identities into complete profiles to connect with prospects.” We’ve created an integration with their service that lets you use an email, twitter handle or phone number to flesh out your personal prospect profiles with a summary of your prospect’s position, location, social links and a summary of topics they may be interested in. On any of your personal prospect profiles you’ll now find a search field like the one here:

If your search is successful, you’ll get a profile that looks similar to this one:It me!

We don’t store any of the information you send us to look up your prospect, we just use it to look up the FullContact profile with their service.

We’ve also used the FullContact data to round out our corporate profiles. Now where available you’ll see a company’s FullContact information on each company profile page:

If you’re wondering where to find our company profiles, we’ve got that covered for you in our second announcement from today on organization integrated search!

Please check out the new FullContact data and get in touch if you have any questions or suggestions. We’d be happy to hear from you!

 

Personal Prospect Profiles

Save, append, export, repeat

Today we’re announcing a new way of using prospect profiles in CharityCAN! Instead of just viewing our automatically created profiles, you can now save them to your own workspace for easy access for you and your team.

Once a profile has been saved to your workspace, you can start adding donation records search results to it to give your team a verified view into their giving history.

We’ve also added the ability to export any prospect profile, saved or otherwise, in a Microsoft Word document format, and improved the look of profiles when they’re printed directly from the website. This will let you get a headstart on your profile creation and make sure you’ll always have the most up-to-date information on a profile at your fingertips.

This is just the start of our work on personal prospect profiles, so stay tuned for more announcements!

The how-to

To save a profile, first search for a name in our Prospect Profile or Integrated search. You can add a profile by using the “Save to profiles” button directly from the search results table, or click “View CharityCAN profile” for a closer look. While viewing a CharityCAN-created profile, there will be another “Save to profiles” button that you can use.

Once a profile has been saved, it will be available in My Prospect Profiles for anyone on your team to view. You can filter saved profiles on the My Prospect Profiles page by searching by name or city.

You can append donation records to any saved profile anywhere you see donation record search results, either from Integrated search, the dedicated Donation Records search, or the results at the bottom of the profile itself. Select all the records you’d like to append and then click “Add to saved profile” at the top of the results table. Search for and select the profile you’d like to append the records to, and voila! You’ve now got verified donation records as a part of your saved profile.

To export a profile as a Word document, just click “Export” at the top of any profile page. You’ll get most of the profile details in a format that can be easily saved or modified offline.

We hope you find this new feature useful! If there’s more you’d like to see, or if you’d like a tutorial, please contact us. If you’re new to CharityCAN and want to see how these profiles can help your major gift pipeline, sign up for a free trial!