Friend, Not Foe: Prospect Research and AI

As AI has taken the world by storm in recent years, we’re seeing it being implemented in our daily lives more than ever – it can help you write content, assist you with brainstorming, analyze data and so much more.  

However, as the use of AI has grown rapidly with many positive applications, it has also raised some apprehensions and questions. Is the data I share with AI private? How accurate is AI generated data? How can I use AI in a meaningful way for prospect research? This post will aim to help answer some of those questions and provide some insight into how AI might be able to make your day easier as a prospect researcher! 

Your Data Privacy

Data privacy is paramount in donor and prospect research. As you integrate various AI tools into your workflow, it is crucial to understand how your interaction data is being handled.  

For example, one popular AI tool provider, OpenAI, states that their business-tier products do not use your interaction data by default to help improve their models. For individual-tier products, interaction data is used unless you manually opt-out in your account settings. 

Anthropic, another popular provider, states that by default your interaction data will not be used unless you explicitly grant permission either through submitting feedback or reaching out to them directly. 

By reviewing the usage policies of any AI tools you consider, you can confidently safeguard your data privacy while also taking advantage of the various benefits that AI has to offer. 

Are AI Tools Accurate? The Short Answer: It Depends.

At their core, most AI tools are built on Large Language Models (LLMs), which generate responses by predicting the next word based on patterns learned from vast amounts of training data. This enables AI to excel at tasks like answering questions about well-known topics, drafting emails, or writing code. 

However, AI isn’t perfect. Some tasks that are precise and rule-based – can challenge AI, which relies more on patterns and probabilities versus exact calculations. This is why the context you provide in your prompts can also have a significant impact on the accuracy of the responses you receive.  

Providing clear context in your prompts can greatly improve the accuracy of AI responses. Since AI models rely on patterns rather than true understanding, they might misinterpret vague requests or lack the additional data needed to generate accurate results. By being specific and outlining exactly what you need, you help the AI produce answers that are more precise and aligned with your expectations, especially for tasks that require exactness and adherence to specific rules.  

A practical example of this is CharityCAN’s AI generated summaries. To ensure we produce accurate summaries of prospect profiles, we provide the AI model with detailed information like donation history, board memberships, compensation and more. Additionally, we structure our prompts to ensure that only the provided data is used to create the summary. This ensures that the AI generates content that is relevant and specific to each profile. If we simply supplied the profile name, ambiguity could arise – the AI might mix up people with the same name or fill in gaps with incorrect information. This highlights how providing clear and detailed context greatly improves the accuracy of AI generated data. 

Practical Applications of AI in Prospect Research

Now that we’ve covered the details surrounding AI tools and data privacy and accuracy, how exactly can AI assist prospect researchers with their daily workflow? 

One significant advantage of AI is its ability to accurately analyze large volumes of text when given the proper context. For example, if you’re tasked with reviewing annual reports over 20 pages long to find mentions of grants or scholarships, AI tools that support file uploads (like GPT-4o) can be invaluable. Simply upload the document, and the AI model can help you pinpoint the information you need by answering specific questions about the content.  

Another great way to incorporate AI is by using it to inquire about well-known or widely publicized topics. Some AI tools, such as GPT-4o, offer a web browsing feature that allows the model to search the internet for your queries. This means that you can get up-to-date answers along with cited sources.  

Speaking of citations, many AI models can provide links to their information sources when prompted. By asking the AI to cite its sources, you can easily cross-reference and verify the data it provides, adding an extra layer of trust to your research process. 

Conclusion

By choosing AI tools that respect data privacy and providing clear context, you can leverage it to streamline your workflow – like analyzing lengthy documents or quickly finding reliable information. Embracing AI thoughtfully can make your day easier and let you focus on what matters most in your work.  

How Accurate is CharityCAN’s AI Profile Summary Tool?

Donor Prospect Profiles contain a lot of data – donation records, relationship maps, real estate info, the list goes on – and typically, that’s a good thing. The more data we have, the better we are able to qualify (or disqualify) a prospect. 

That said, sometimes a high level summary will do. 

To help our users put together profile summaries, we decided to build an AI Profile Summary tool. Large Language Models (LLMs) are fantastic at summarizing large amounts of data. And LLMs are AI tech that is here now – not something that may be transformative in the future.

The video below is quick examination of the accuracy of CharityCAN’s AI Profile Summary tool:

Relationship Mapping – Using Intermediary Connections

Relationship mapping has become an integral part of philanthropic prospect research. Relationship mapping can show you how to connect with a prospect, the connections of a board member or major donor, and the different ways your organization is connected to another organization. 

Most of the time when we map relationships we are looking to realize, or visualize, a certain connection. Perhaps you want to see how your board connects to the board of Barrick Gold or maybe you want a list of corporate boards a new board members sit on. In both cases we know the beginning and the end of the relationship chain we are trying to map.  

This type of relationship mapping is incredibly useful and this utility is the main reason relationship mapping is such a big component of CharityCAN. That said, you are leaving potentially important information on the table if you are only concerned with getting from point A to point B.

Consider the Relationship Path search below:

In this search, we are looking for connections Headwaters Health Care Foundation has to Enbridge Inc. There are 14 total connections and the strongest one is Ron Hay to Al Monaco. This is a big win: Headwaters has a connection to the CEO of Enbridge (Al Monaco) through a past board member (Ron Hay). If we were prospect researchers looking into the viability of Enbridge (or Al Monaco) as a major gift prospect our relationship mapping exercise has been an unqualified success. That said, there is something we may be overlooking here: Blake Goldring, the intermediary in the Headwaters-Enbridge connection. 

Let’s take a closer look:

When we expand Blake Goldring’s organization list we can see he is quite active on both philanthropic and corporate boards. He’s connected to organizations including WWF Canada, Toronto Symphony Orchestra, Sunnybrook, AGF and Acuity. On first glance, Blake Goldring appears to be an interesting prospect – as a major gift prospect himself or as a link to the companies he’s associated with. Let’s dig a little deeper to see if our fledgling assumptions about our intermediary connection hold true. 

When we look at the donation records CharityCAN has on file for Blake Goldring, we see over 300 gifts to a wide variety of causes, including a number of six and seven figure gifts. When we look at the donation records CharityCAN has on file for AGF (Blake Goldring is the CEO and Chairman of the Board), we see over 400 gifts to a wide variety of causes, including a number of six and seven figure gifts with a decided tilt towards healthcare and hospital giving. 

While the original intent of this relationship mapping exercise was to explore connections between Headwaters and Enbridge, we would be remiss to not acknowledge the value surfaced when we explored Blake Goldring, the intermediary connection in our original search. Blake Goldring is a legitimate major gift prospect. The companies he is associated with are legitimate donation/sponsorship prospects. Paying attention to the intermediary connection in our search has been a good use of time.  

As more fundraising organizations engage in relationship mapping, the ones that pay attention to the entire map, not just the point A to point B journey, will be the ones that come out ahead.



New Charity Analyst Report Front Page

We’ve recently made a change to the general tab of a Charity Analyst Report that allows you to more quickly access relevant information about the charity you are researching. 

Here’s an example:

The two most significant elements of this change are bringing director data and gift data to the surface, allowing users to quickly access this important information. 

If you would like to know more about one of the directors or trustees you see on this page you can click his or her name and generate a prospect profile.

If you would like to learn more about the charity’s giving activity you can hover over the elements of the gift visualization pie charts and see the categories this charity is giving to and the locations they are giving in. For an in-depth look at giving history click on the Gifts tab and review all gifts made since 2001 (or the date of inception, if after 2001). 

Other useful features of the new front page include a general description, social media links, industry codes, and a description of on-going programs. 


Exporting Data

Exporting data found in CharityCAN can be a useful way to add data to your donor database – donation records a donor has made to other organizations, for example – and use third party tools such as Excel to further analyze data. In this guide we will discuss how to export data in CharityCAN.

We will discuss:

  • Charity Analyst Reports
  • Prospect Profiles
  • Integrated Search Results
  • Donation Records
  • Political Donations
  • Corporate Canada Records
  • Public Sector Salaries
  • Relationship Path Search Results
  • Household Data Prospect Profile Records

Charity Analyst Reports

Charity Analyst Reports can be exported in their entirety by pressing the Printer Friendly Version found on the top right of the General tab. Specific sets of data including People and Gifts can be exported by pressing the Export button on their respective pages.

Prospect Profiles

Both user and system generated prospect profiles (found under My Prospect Profiles and Prospect Profiles, respectively) can be exported by pressing the Export button on the top right of the profile. 

Integrated Search Results

The following Integrated Search results can be exported by pressing the Export button:

  • Donation Records
  • Canadian Who’s Who
  • Political Donors
  • Corporate Canada
  • ZoomInfo
  • Public Sector Salaries
  • Prospect Profiles

Donation Records

Donation Record searches can be exported by pressing the export button found directly the Total Records Found number. 

Political Donations

Much like Donation Records searches, Political Donation Record searches can be exported by pressing the export button found directly the Total Records Found number. 

Corporate Canada Records

Corporate Canada Record searches can be exported by pressing the export button found directly the Total Records Found number. 

Public Sector Salaries

Public Sector Salary searches can be exported by pressing the export button found directly the Total Records Found number.

Relationship Path Searches

Relationship Path searches can be exported by pressing the export button at the top left of the page

Household Data Prospect Profile Records

When you do a household data search by postal code CharityCAN returns you a list of prospect profiles associated with that postal code. You can export this list of people by pressing the export button found directly above the list profiles.