Privacy Policy

In this Privacy Policy, all capitalized terms shall have the same meaning attributed to them as found in the Terms of Use Agreement.

Charter Press respects the privacy of personal information that You may provide on this website. Charter Press has controls in place to restrict access to this personal information, according to job requirements and a need to know basis.

Collection of Personal Information

Charter Press collects, maintains and uses the personal information You provide on this website to offer its products and services to You and to administer Your user account. In most cases this includes Your name, home and/or business address, telephone number, email address and, if applicable, credit card information (collectively “Your Personal Information”). In other cases, You may voluntarily provide additional information via “non-required” fields.

Use of Personal Information

Typically, Charter Press will use Your Personal Information to identify You, to process Your registration for user accounts, to provide requested information about products and services, to fulfill Your requests for products and search results, for customer communication, service and administration, and for analytical purposes. Your Personal Information is also used to help Charter Press analyze the browsing patterns of its users in order to improve the content and design of this website. Charter Press does not collect personal information for commercial marketing. Charter Press reserves the right to use any and all information gathered, including, without limitation, Your Personal Information, to support internal investigations and/or other enforcement proceedings.

Security of Personal Information

Your Personal Information is protected by security safeguards appropriate to the sensitivity of the information. Controls are in place to restrict access to Your Personal Information, according to job requirements and a need to know basis.

Charter Press’ secure server encrypts Your credit card information so that it cannot be read as the information travels over the Internet. Charter Press will exercise commercially reasonable efforts to ensure that Your credit card information remains confidential, and is available only to personnel who have a need to know such information.

Disclosure of Personal Information

Charter Press shares Your Personal Information with third party contracted service providers who are bound by Charter Press’ privacy policies and practices. Charter Press

will only further disclose Your Personal Information if authorized by You, or when permitted or required by law. Your Personal Information will not be sold to any third parties, nor will such information be added to bulk emailing lists.

Retention of Personal Information

Your Personal Information will be retained only as long as is necessary for the fulfillment of the purposes mentioned above.

Accessing and Amending Personal Information

You have the right and responsibility to verify Your Personal Information and amend it as necessary. You may amend Your Personal Information by clicking on Manage Account.


This website may contain links to other websites over which Charter Press has no control. This privacy statement applies only to those sites which display this privacy statement. You should carefully examine the privacy statements of those other websites. Personal information that you choose to provide to other websites will be subject to the privacy policies of those websites.

Information Collected and Stored During Your Visit

Similar to other websites, this website utilizes a standard technology called “cookies” and web server logs to collect information about how this website is used.

Cookies: This website may distribute a small file to Your computer, called a “cookie”. This cookie has a purely technical purpose. It is created only after You have signed into the website and is used to track information between You and the application. No personal information is collected, and the cookie is destroyed as soon as You close Your browser or after one hour of inactivity.

Web Server Logs: Each time You visit this website to browse, read pages, or download Data, or search results, Charter Press collects and stores certain information about Your visit. The following information is automatically collected and stored:
1. The Internet Protocol Address and domain name used. The Internet Protocol Address is a numeric identifier assigned either to Your internet service provider or directly to Your computer. This address can be translated to determine the domain name of Your service provider;
2. The type of browser and operating system;
3. The date and time of the visit; and
4. The web pages or services accessed.

This information may be consolidated into group data, which Charter Press may share on an aggregate basis with third party contracted service providers who are bound by Charter Press’ privacy policies and procedures. The information collected automatically is used for purposes such as assessing system performance, improving web services, website management and for website security purposes. Charter Press does not use this information to determine Your identity unless required to do so as part of an internal investigation or other enforcement purpose.

Security: For site security purposes and to ensure that this website remains available to all users, Charter Press monitors network traffic to identify unauthorized attempts to upload or change information, or Data and/or the Database, or otherwise cause damage. Unauthorized attempts to upload information or Data or change information, the Database or Data on this website are strictly prohibited and may be punishable. Information collected may be used as part of an internal investigation or other enforcement purpose. Except for these authorized enforcement investigations, no other attempts are made to identify individual users or their usage habits.

Changes to This Privacy Statement

Any changes to this privacy statement will be promptly communicated on this page. Policy changes will not alter how Charter Press handles previously submitted personal information.

Privacy Questions or Concerns 
If you have questions or concerns about this privacy statement, please contact Charter Press

1192 Birchcliffe Crescent
RR 4, Orillia, Ontario
L3V 6H4
Phone: (705) 325-5552